SHIPMENTS

Shipments will be entrusted to an express courier who will make deliveries from Monday to Friday during office hours.
Shipments currently take place only on Italian territory and provide delivery times of approximately 6 working days for standard delivery and 24 / 48h for express delivery.

Standard shipping Italy (no islands): 5 € Standard shipping Italy Islands: 7 € Express shipping Italy (no islands): 10 € Express shipping Italy Islands: 17 €

RETURNS AND REFUNDS

Exchange or return requests must be sent to the email address shop@maskaporter.it no later than 12 hours from

receipt of the product indicating in the case of an exchange, the new size and / or color and in the case of return, the reason for the return. Only one exchange / return of goods per size / color can be made, except for the right of withdrawal and the guarantee for defective products.
Once the request has been received, instructions on how to return will be sent by email.

In the event of withdrawal and return of the product, the resulting refund will be made as soon as the quality and integrity control procedures of the goods are completed, in any case no later than 14 days from receipt of the product.
The shipping costs for returning the product are charged to the customer.

For orders paid by credit card, the amount will be reversed by our systems and made available again on the account statement according to the times provided by the bank that issued the card.
For orders paid with Paypal, the refund will be made directly to the Paypal account.